office@irishcommunityservices.org.uk
Website
https://www.irishcommunityservices.org/
ost status: Part-Time (28 hours per week) / In Office - Monday, Tuesday, Thursday & Friday (9am-4:30pm).
Salary: London Living Wage - £14.80p/h
Contract Term: 12 months initial contact: Continuation subject to funding
Holidays: 23 days plus bank holidays
How to Apply: Complete the application form and email to office@irishcommunityservices.org.uk with 'Trainee Advice Officer' + 'your name' in the subject line.
We are looking for a dynamic, motivated, and enthusiastic person to join the Irish Community Services team as a Trainee Advice Officer. The successful candidate will have the opportunity to achieve an Advice & Guidance qualification, as well as support a project that works with the local Irish community and others, including Travellers and people from other ethnic groups.
Our advice service provides current information, advice and practical help with completing forms covering a wide range of issues including welfare, disability and unemployment benefits; housing, homelessness and debt; social services assessments and back to work support.
Main Responsibilities
To attend workshops & training related to providing Advice & Support.
To provide information, advice and advocacy in relation to welfare, disability and unemployment benefits; housing and homelessness; debt; getting back to work, help with writing a CV and job search consumer problems and returning to Ireland.
To assist clients with the completion of forms.
To manage a case load effectively, maintaining accurate client case records in accordance with the AQS (Advice Quality Standard) and ICS file management procedures.
To work in partnership with other agencies to enable access to statutory and local voluntary services.
To attend weekly outreach hubs across Greenwich, Bexley & Lewisham.
To represent ICS at Advice forums and other relevant external meetings.
To undertake additional duties as and when required by your line manager.
Please read the full job description before applying.