office@irishcommunityservices.org.uk
Website
https://www.irishcommunityservices.org/
Post status: Full time (35 hours per week), in office. Monday – Friday / Last Sat. Month; 9am – 4:30pm (30min break)
Please note: This role includes working the last Saturday of every month (with Friday before off in Lieu).
Salary: £27,000 per annum.
Contract Term: 12 months initial contact: Continuation subject to funding
Holidays: 25 days plus bank holidays
How to Apply: Complete the application form and email to office@irishcommunityservices.org.uk with 'Advice & Health Officer' + 'your name' in the subject line.
We are looking for a dynamic, motivated and enthusiastic person to provide a hands-on approach to the delivery and development of this front line service. The Health & Advice Officer will create and deliver a project that works with the local Irish community and others, including Travellers and people from other ethnic groups.
The service provides current information, advice and practical help with completing forms covering a wide range of issues including welfare, disability and unemployment benefits; housing, homelessness and debt; social services assessments and back to work support.
Main Responsibilities
To maintain and develop the Advice & Health project services across Greenwich, Bexley and Lewisham
To provide information, advice and advocacy in relation to welfare, disability and unemployment benefits; housing and homelessness; debt; getting back to work, help with writing a CV and job search consumer problems and returning to Ireland.
To assist clients with the completion of forms.
To manage a case load effectively, maintaining accurate client case records in accordance with the AQS (Advice Quality Standard) and ICS file management procedures.
To work in partnership with other agencies to enable access to statutory and local voluntary services.
To monitor outcomes.
To provide monthly and six monthly reports.
To attend weekly outreach hubs across Greenwich, Bexley & Lewisham.
To represent ICS at Advice forums and other relevant external meetings.
To undertake additional duties as and when required by your line manager.
To be able to run an advice pop up on the last Saturday of the month in line with our Aggie’s Café Project.
Please read the full job description before applying.
Advice & Health Officer - Job Description 2026.pdf